Accessibility statement for Check if a vehicle is taxed and has an MOT
This accessibility statement applies to the service to check if a vehicle is taxed and has an MOT.
This website is run by the Driver and Vehicle Licensing Agency (DVLA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email our External Communications team and we will see if we can help, or get in touch with our Contact Centre by:
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Vehicles Service Manager Anthony.bamford@dvla.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
DVLA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Content that's not within the scope of the accessibility regulations
At Low Priority (WCAG 2.2 AAA)
- Colours used failed to meet the ratios required to meet WCAG 2.2 AAA.
- Abbreviations were used without being expanded.
- Links opened in new tabs without informing the user.
- Links opened in new tabs without informing the user, while also being unclear of their purpose when encountered out of context.
- Some content was not organised by page headings, impacting screen reader users’ understanding of the page.
PDFs and other documents
This information is provided in our Accessible Documents Policy.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we're doing to improve accessibility
DVLA is always working to improve the accessibility of all of its services. Our newer services will be updated to ensure compliance to accessibility standards. Our older services are currently being reviewed, with the aim to replace them with more simple and accessible services during the next 2 years.
Preparation of this accessibility statement
This statement was prepared on 21 February 2024. It was last reviewed on 21 February 2024.
This website was last tested on 5 February 2024. The test was carried out by Digital Accessibility Centre Limited.
We used this approach to decide on a sample of pages to test:
Journey 1
- Enter VRN you want to check.
- Confirm the vehicle you want to check is correct by selecting ‘Yes’
- View vehicle details.
Journey 2
- Select the VRN you want to check.
- Confirm the vehicle you want to check is correct by selecting ‘No’
- Re-enter the correct VRN.
Journey 3
- Enter VRN you want to check.
- Confirm the vehicle you want to check is correct by selecting ‘Yes’.
- Choose ‘View tax rates for this vehicle’ and enter document reference number.
- View vehicle tax rates.
Journey 4
- Enter VRN you want to check.
- Confirm the vehicle you want to check is correct by selecting ‘Yes’.
- Choose ‘View tax rates for this vehicle’ and enter the document reference number which is incorrect.
- Re-enter the correct document reference number.